Frequently Asked Questions

Everything you need to know about shopping at Misto Lino

What is the status of my order?

Once your order is placed, you will receive a confirmation email. When your items ship, we will send a second email containing a tracking number so you can follow your package's journey.

What is your return policy?

We accept returns on most unused and unopened items within 30 days of purchase. Please note that custom orders and final sale items are not eligible for return.

Do you offer international shipping?

Currently, we ship to all 50 U.S. states and Canada. Shipping rates and delivery times for international orders are calculated at checkout based on your location.

How do I care for my luxury linens?

To maintain the quality of your linens, we recommend machine washing in cold water on a gentle cycle with a mild detergent. Tumble dry on low heat and remove promptly to minimize wrinkling.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express, Discover), as well as digital payment options like PayPal, Apple Pay, and Google Pay.

Can I change or cancel my order after it has been placed?

We process orders quickly to ensure fast delivery. If you need to make a change, please contact our customer service team within 2 hours of placing your order.